FAQ

# Getting started

What do I get in the package?
All ACPT subsciptions give you access to all of ACPT components and features.
What are the minimum requirements to use ACPT?

These are the minimum requirements to run the plugin:

  • – WordPress 5.0–5.8
  • – PHP 5.6 and above
  • – MySQL 5.6 and above
  • – 128MB RAM
I have no coding skills, can I use ACPT?

Yes, absolutely!

ACPT requires no coding skills at all. The only requirement is to have a basic knowledge of WordPress custom post types, what they are and how they work.

I am a developer, is ACPT suitable for me?

Yes!

If you are developing a WordPress theme and you need to create some custom post types for it you can easily integrate ACPT and save tons of hours!

Please read the documentation for more info.

# License and Billing

Are the payments 100% secure?

Yes, absolutely!

All payments are processed by Freemius Secure Payments Gateway.

Can I upgrade from one site to a higher plan?

Yes. You can upgrade easily.

  • 1 Buy the higher plan (5 sites or unlimited sites license)
  • 2 In the checkout popup, select the option “Renewing or upgrading a license”
  • 3 Enter your current license

The system will automatically upgrade your license and charge you the difference only.

What will happen when the license expires?

You won’t get any updates or support. All the components you’ve installed before your license expired, will be available as long as they are compatible with the current WordPress version.

You can renew the license with -30% discount and keep on getting updates.

If you don’t want to renew, you can buy the lifetime license (pay once and use it forever).

What’s the difference between Annual and Lifetime license?

The annual license requires renewal. If the license expires, the premium features will be disabled automatically and only the free limited features will work.

If you don’t want to renew, you can buy the lifetime license (pay once and use it forever).

Why do I have to pay for the plugin every year?

Think on that: WordPress is a software, and like every software is updated regularly. Technologies of creating plugins evolve too; new security breaches appear and so on.

ACPT plugin needs to be mantained and the new features needs a lot of time to be developed, tested and released.

Plugin performances are tested all the time, fixing all potential errors and vulnerabilities.

New tools and features are necessary for helping you to promote your websites and gain profit.

You pay for developers valuable time so that you can get a high-quality service. That’s it.

# Refund & Support

If I’m not happy with ACPT, will I get my money back?

ACPT offers you no-questions-asked refunds to all customers within 14 days of your purchase.

If you are not satisfied with the product, then simply send us an email and we will refund your purchase right away.

What is your support policy?

You’ll be talking directly with the plugin developer 🙂

You can use the standard contact form for general issues, the ticket form for bug reporting, and finally you can also type an email to info@acpt.io. In any case you will get back an answer as soon as possible.